Assurance System Help

The stand-alone Assurance System remains available only to complete reviews that were started in the system prior to September 1, 2025. Going forward, institutions and peer reviewers will conduct their work for comprehensive evaluations and Assurance Reviews in HLC’s Canopy system. See Assurance Filings Moving to Canopy for details.

User Resources

Assurance System User Manual

Assurance Filings Moving to Canopy

Frequently Asked Questions

Log in at assurance.hlcommission.org. Your username is your full institutional email address. If you forget your password, click the “Forgot your password?” link on the login page to receive an email with instructions for resetting it.

  1. Users may either export the entire Assurance Argument or export individual sections of the Argument.
    1. To print a copy of the entire Assurance Argument, go to the Dashboard page.
    2. To print a copy of a single section, click on the title of the specific section in the Dashboard.
  2. Click “Export/Print” located at the top right of the page.
  3. Select either “Export to PDF” or “Export to Word” (this may take a moment to complete).
  4. The narrative will open as either a PDF or Word document that can be printed or saved as needed. (This file will not include any Evidence File documents linked in the Argument.)
  5. Close the Generate Printable File window by clicking the X in the top right corner of the box or by clicking the Close button.

  1. In the Evidence File tab, click the Actions button above the file manager.
  2. Select “Generate Zip File,” and then click “OK” in the dialog box that appears.
  3. The user who requested the zip file will receive an email from the Assurance System when the file is ready to download. There are two ways to access the zip file:
    1. Click the link in the email message to download the zip file, which will include all the PDF documents in the institution’s Evidence File.
    2. The zip file can also be downloaded from the Evidence File tab. Click the Actions button, and then select “Download Zip File.”

Submit a Help Request

Use this form to request assistance using the Assurance System.